In early October, 2015, various charities and grassroots organisations on the ground in Calais decided to work together to coordinate the many volunteers wanting to travel to Calais  to help;  and the huge amount of aid being delivered. 

September 23rd 2016

Information for prospective volunteers following press reports of inappropriate behaviour from some volunteers. 

There is no effective control of who goes in to the Calais camp or what they do when they are there- it is one of the reasons it is such a dangerous place for minors.

The groups out there can't single-handedly 'make' Calais safe but volunteers can do three things;
1. behave in the appropriate way;
2. make sure the places they have control over are safe, respectful and appropriate;
3. report any behaviour that is outside their control.

In essence, this means registering with an association or organisation - partly for safety but partly because they have a code of conduct. When you sign up to work with HelpRefugees/l'Auberge, for example, you agree to their standards of behaviour- which are based on the UNHCR guidelines.

Some organisations which work in sensitive areas operate vetting of volunteers: 

the medical caravans check GMC numbers before you are allowed to work; 

the youth service ask for a current DBS check before you can work with them. 

Volunteers are working to make these places 'safe spaces' and all the grassroots organisations work to discourage casual un-vetted contact with these vulnerable groups.

if you see or hear something that concerns you, report the volunteer to the organisation they are registered with. That organisation will have a process for managing issues as part of their safeguarding process.

Some issues involve people who are not registered with anyone.  Such people, given they are operating in a completely unregulated environment are inevitably more difficult to deal with. If you are concerned about someone in this category, please contact one of the senior representatives of an association on the ground for advice. These people know the camp, the volunteers, the hangers-around and the situation and it's unique complexity. They can tell you what you can do, such as contacting the community leaders. 

If a crime has been committed please report it to the appropriate authority. Please note the CRS are not in most circumstances the appropriate authority.

Remember the site is technically illegal and uncontrolled; there is no one person or group responsible and able to control or manage what goes on. The many groups over there are doing what they can, and new things are always being explored to try and improve safeguarding on site. 

The flowchart below describes the processes agreed by "The L'Auberge Cooperative".


Please note: 

Despite the demolition of the southern section of the camp, donations and volunteers are still very much needed.  

The Donations Coordinator For The L'Auberge Cooperative  does all her admin after a long day in the warehouse and camp so be patient and please try and give her a week's notice when you email her with details of any donations you wish to drop off (calaisdonations@gmail.com) 

When you email calaisaid@gmail.com or volunteerincalais@gmail.com to express an interest in general volunteering with the L'Auberge Cooperative for the first time, or to inform them that you intend to make a return visit, you are sent a link to a form.  If you prefer to go direct to the form, please use the links below.


Donations of Goods To The L'Auberge/Help Refugees Warehouse





A group of 25 qualified therapists under the British Association of Counselling and Psychotherapy and the UK Centre for Psychotherapy. offer a single pro bono therapy sessions to volunteers who are returning from the refugee camps across Europe. 
If you are interested in grounding your experiences from the camps or needing some support as you adjust to coming home, please contact Elizabeth  on counsellingvolunteers@gmail.com.

There is also a Facebook group SSuN (The Solidarity and Support Network) that seeks to support British people volunteering in European refugee camps by buddying them with volunteer psychological therapists and experienced former humanitarian workers who make regular contact by telephone or Skype while they are in the camps or following their return.





Healthcare Professionals


Women and Children's Camp

Young People's Centre

Calais Jungle Boxing Club 
Calais Jungle Boxing Club